5

Very knowledgeable team that provide options and will work to achieve the goals while keeping the customer's budget in mind. Only place I will take my to vehicles.

5

Every auto repair thing is going to be expensive, let me get that out of the way. Get with the program or buy a Ventra card. There is no such thing as cheap and good auto repair (your cousin Benny in his garage will not help you pass emissions, I'm sorry). Zepeda was recommended to me by a Facebook friend, and I was surprised to find out they were an 8 minute walk from my apartment. Great! Because my newish Subaru Forester had been acting up, and the dealership I bought it from has given me asinine prices and multi day wait times just to diagnose what was wrong. Yeah okay, get out of here with that crap. So I drive across the city on a near daily basis for work, I literally cannot live without the car (have you tried to get from Hyde Park to Logan Square at 1 am, as a woman? Safely? Yeah mmkay), and David especially (love the embroidered track jacket) was incredibly accommodating to my weird schedule. I came and dropped the car off after closing the restaurant the night before and he was apologetic when he called, because he'd assumed (correctly) that I was napping. The work was done well, and done at a reasonable rate. It's not the same price point as my hillbilly pals back in Michigan, but in the city, you cannot find anyone more reasonable and more knowledgeable than Zepeda. Massive bonus points for working with a Subaru, I know they're usually reserved for specialty mechanics, who are usually a huge ripoff.

5

Finally a trustworthy shop in Chicago!! David made sure all my issues with my car were addressed and my car was worked on in a timely manner. Each staff that crossed your path acknowledged you which to me is a big plus! Zepedas also has a great system that they use when diagnosing your car, links straight to your phone to view issues with your vehicle with pictures which was very helpful! I will definitely recommend my friends and family to them and will definitely come to them with my own vehicle issues!

5

Finished my brakes 100%. Thanks dudes at zepeda! Coming back for all my vehicle repairs!

5

These guys are THE BEST. I have a foreign car (the best kind: it's paid off) that they have worked on four times in the past few years - oil changes, routine service - and they are efficient, prompt, friendly, always tell you what they are going to do and what it will cost, and they warranty all of their labor. I will never go to another mechanic in the city of Chicago.

5

I've only gone in for a inspection for a noise I was hearing. They ended up texting me the results with photos of everything from minor recommendations to larger ones for everthing. Clean shop, awesome guys, you just feel like you can trust them. I've gone to a few different places but this is my shop from now on.

5

Love this place! They're flexible with getting my car in and the rates are reasonable. I trust their diagnoses and recommendations.

5

Awesome fast work. Decent pricing. Needed a mechanic ASAP and hopefully never do again. If I'll be coming back here.

5

So far...so great! I didn't get the car back yet, but so far I'm completely impressed. We got an appointment easily and the most thorough diagnostic report I've ever seen in my life! They were able to quickly text me a link to a detailed report that included photos of any of the places that had issues. Every time I've called I have been able to get my questions answered promptly and in as much detail as I would like. I have spoken to both Carlos and David and both were great to deal with. They also do not take a long time to do a big job. I have Yelp to thank for finding this place...I needed to find a place near my daughter's Chicago location and the reviews Zepeda were outstanding. So far I can certainly see why. It has been a completely positive experience, which is not how most people feel when they need car repairs.

5

I bought my Subaru in to Zepeda after moving to the neighborhood. For the prior 8 years or so I'd used Ashland Tire and was nervous about trying another shop, hoping I'd get similar quality service, honesty, reliability, and respect. Zepeda answered that call. I was given clear quotes, told what was necessary and what wasn't, and even had them tackle an issue with my trunk latch which ended up costing less than the estimate. I've recommended them to multiple friends and will continue bringing my car here for as long I keep it.