5

Quick and easy! They ran a full diagnostics report which was really helpful. Staff was extremely helpful and friendly!

5

Zepeda is consistently courteous, responsive, and affordable! It is great to have them in the neighborhood as a dependable place to have my car serviced.

5

Fast, honest, customer focused business. Will definitely get all my future business.

5

Always friendly and ultra-knowledgeable. Zepeda has helped me out in a number of binds with my Kia Soul. Highest recommendations, the best in the city!

5

Great experience. Very honest, and willing to go over every detail to explain what is needed and what you can potentially 'wait'on. Wonderful customer service. I would 100% recommend

5

I have been very pleased with Zepeda Auto Service. Their service writers are VERY friendly and receptive, and their waiting area is comfortable. After assessing your vehicle, they will email and text you their findings and service recommendations, complete with detailed photos of the parts on your vehicle that need repair/replacing. The service writer will then call you to discuss the work to be done, with prices, which are very reasonable and competitive. This helps you feel assured that the work they're recommending actually is necessary, and that you're not getting ripped off. They do the job right, in a timely manner, and I feel more confident driving my vehicle on the long road trips that I often take, that my car has been cared for by competent mechanics. Thank you Zepeda Auto Service!

5

Nick is the perfect customer service professional; polite informative and fair.

5

Terrific service. All issues and repairs needed are explained verbally and backed up with photos through their detailed AutoServe app.

5

I'm a first time car owner in the city, and this shop came highly recommended from other car owning friends of mine. They have truly lived up to their recommendation and exceeded my expectations in every way. When I pick my car up after service at Zepeda I am always confident that the work performed was of the highest quality, and if an issue is ever to arise I know that they guarantee their work 100%. Carlos, David, and Nick at the front desk are all friendly, approachable, and provide top-notch customer service. Without a doubt the best auto service shop in the city. As long as I own a vehicle in Chicago these are the guys I will be calling when it needs a little love!

5

Once again these guys have taken great care of me and my car. Like 18 years. The best!

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